Contents
- 1. Who We Are
- 2. Information We Collect
- 2.1 Account Information
- 2.2 Digital Garage Information
- 2.3 Vehicle Passport Information
- 2.4 User Content
- 2.5 Verification Information
- 2.6 Technical Information
- 2.7 Communications
- 3. How We Use Your Information
- Providing Carlective Services
- Improving and Developing Carlective
- Maintaining Safety and Trust
- Communicating With Users
- Legal and Regulatory Requirements
- 4. Lawful Bases for Processing Personal Data
- 4.1 Contract
- 4.2 Legitimate Interests
- 4.3 Consent
- 4.4 Legal Obligations
- 5. Digital Garages, Vehicle Passports & Visibility
- 6. User Content and Ownership
- 7. Cookies and Similar Technologies
Carlective Privacy Policy
UK Version
Effective Date: [Insert Date] Last Updated: [Insert Date]
Welcome to Carlective.
This Privacy Policy explains how Carlective (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access or use our website, mobile application, digital services, and community features (collectively, the “Platform”).
Carlective is committed to protecting your privacy and handling your personal information responsibly in accordance with applicable UK data protection laws, including:
- The UK General Data Protection Regulation (“UK GDPR”).
- The Data Protection Act 2018.
- The Privacy and Electronic Communications Regulations 2003 (“PECR”), where applicable.
This Privacy Policy explains your rights and how you can exercise them. By using Carlective, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Carlective is an automotive enthusiast platform designed to help users create Digital Garages, manage Vehicle Passports, organise vehicle information, and connect with a wider automotive community.
For the purposes of UK data protection law, Carlective acts as the data controller responsible for deciding how and why your personal information is processed.
Data Controller:
Carlective Company Name: Carlective Ltd Company Number: xxxxxxxx Registered Office: xxxxxxxx
Email: info@carlective.com If you have questions about this Privacy Policy or how we handle your information, please contact us using the details above.
2. Information We Collect
The information we collect depends on how you use Carlective.
We may collect the following categories of information:
2.1 Account Information
When you create an account, we may collect:
- Full name.
- Email address.
- Username or display name.
- Password information.
- Profile photograph.
- Phone number (where provided).
- Account preferences.
- Communication preferences.
This information allows us to create and manage your account and provide access to Carlective features.
2.2 Digital Garage Information
Your Digital Garage may contain automotive information you choose to provide, including:
- Vehicle details.
- Vehicle photographs.
- Ownership history.
- Vehicle specifications.
- Purchase information.
- Modifications.
- Maintenance records.
- Service history.
- Automotive interests.
You control what information you add to your Digital Garage and whether certain information is visible to other users.
2.3 Vehicle Passport Information
Vehicle Passports may include information such as:
- Vehicle identification details.
- Service records.
- Repair history.
- Modification records.
- Images.
- Documents.
- Ownership milestones.
- Inspection records.
- Vehicle-related notes.
Vehicle Passport information may contain both personal and non-personal information depending on what you choose to upload.
You are responsible for ensuring that you have the right to upload any information or documents submitted to Carlective.
2.4 User Content
We may collect content you upload or share, including:
- Images.
- Videos.
- Comments.
- Reviews.
- Messages.
- Vehicle stories.
- Community posts.
- Feedback.
User Content may be displayed publicly depending on your privacy settings and the features you use.
2.5 Verification Information
Where verification features are introduced, we may collect additional information, including:
- Identity information.
- Vehicle ownership documents.
- Verification records.
- Information provided through verification partners.
Verification information is collected only where necessary to provide specific features or improve trust and safety.
2.6 Technical Information
When you access Carlective, we may automatically collect technical information including:
- IP address.
- Device information.
- Browser type.
- Operating system.
- Login information.
- Usage activity.
- Platform interactions.
- Performance information.
This helps us maintain, secure, and improve the Platform.
2.7 Communications
If you contact us, we may collect:
- Email correspondence.
- Support requests.
- Feedback.
- Reports.
- Other communications.
We use this information to respond and improve our services.
3. How We Use Your Information
We use personal information for purposes including:
Providing Carlective Services
To:
- Create and manage accounts.
- Provide Digital Garage functionality.
- Maintain Vehicle Passport features.
- Display user profiles.
- Enable community interactions.
- Provide requested services.
Improving and Developing Carlective
To:
- Improve Platform performance.
- Understand user behaviour.
- Develop new features.
- Test new functionality.
- Improve user experience.
Maintaining Safety and Trust
To:
- Verify users.
- Prevent fraud.
- Detect misuse.
- Protect the Carlective community.
- Enforce our Terms & Conditions.
Communicating With Users
To:
- Send important service updates.
- Respond to enquiries.
- Provide support.
- Inform users about changes.
Legal and Regulatory Requirements
To:
- Comply with legal obligations.
- Respond to lawful requests.
- Protect our rights.
- Maintain records.
4. Lawful Bases for Processing Personal Data
Under UK GDPR, we process personal information using the following lawful bases:
4.1 Contract
We may process information where necessary to provide services you request, including:
- Creating your account.
- Providing Digital Garage functionality.
- Delivering Platform features.
4.2 Legitimate Interests
We may process information where necessary for our legitimate interests, including:
- Improving Carlective.
- Maintaining security.
- Preventing fraud.
- Understanding platform usage.
- Protecting our business and users.
We balance these interests against your privacy rights.
4.3 Consent
Where required, we will ask for your consent before processing information.
Examples may include:
- Marketing communications.
- Optional cookies.
- Certain verification features.
You can withdraw consent at any time.
4.4 Legal Obligations
We may process information where required to comply with legal obligations.
5. Digital Garages, Vehicle Passports & Visibility
Carlective is designed around automotive identity and community. Depending on the features you use, certain information may be visible to:
- Other Carlective members.
- Community participants.
- Approved partners.
- Public visitors where you choose to make content public.
You remain responsible for reviewing your privacy settings and deciding what information you share. Carlective does not require users to publicly display all vehicle information.
6. User Content and Ownership
You retain ownership of User Content uploaded to Carlective. However, by uploading content, you allow Carlective to store, process, display, and use that content to provide and improve the Platform. This may include:
- Displaying Vehicle Passports.
- Showing Digital Garages.
- Improving services.
- Promoting the Carlective community.
We do not claim ownership of your vehicles, photographs, or personal automotive history.
7. Cookies and Similar Technologies
Carlective may use cookies and similar technologies to:
- Keep users logged in.
- Remember preferences.
- Understand Platform usage.
- Improve performance.
- Maintain security.
Cookies may collect information such as:
- Device information.
- Usage patterns.
- Session information.
Where required by law, we will request consent before using non-essential cookies.
Users can manage cookie preferences through their browser settings or available Carlective controls.